TL 9000 quality system certification

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TL 9000
BIZPHYX: the TL 9000 experts

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Network performance. Service outages. Data security. Cell tower safety. Customer churn. Speed to market. Sustainability. Government regulation. Global competition.  The stress on telecom and ICT network operators and suppliers to "do it faster, better, cheaper" is immense, while the cost of poor quality (COPQ) can be financially devastating.  How can ICT organizations address these challenges in their own companies and with suppliers?  One way is to implement a comprehensive quality management system such as TL 9000: The ICT Quality Standard.


BIZPHYX TL 9000 By The Numbers Infographic
   
 
value of TL 9000
"the ict quality standard"

TL 9000 + TIA
improving telecom products & services


     A quick primer on this ISO based
ICT quality standard from its
governing body TIA (formerly QuEST Forum)


     How TIA, along with
   the TL 9000 quality standard
    are addressing ICT sustainability

   
 
 
what BIZPHYX can do


Nationally recognized as TL 9000 Experts, BIZPHYX is the nation's leading quality management consultancy, specializing in the implementation of TL 9000, the ISO based quality standard of the telecommunications and ICT industry.  Serious about getting certified?  We offer a full suite of TL 9000 consulting and training services.


   
 
TL 9000 implementation
and consulting

TL 9000 training
and documentation

TL 9000 internal auditing
and audit tools

TL 9000 certification, TL 9000 consultants, TL 9000 consulting
TL 9000 training, TL 9000 trainers, TL 9000 master trainers
TL 9000 auditing, TL 9000 audits
   
 
 
TL 900O process improvement

TL 9000 qms maintenance

 
TL 9000 processs improvement, TL 9000 knowledge base
TL 9000 certification, TL 9000 certified, TL 9000 consultants, TL 9000 training
   
 
 
why choose BIZPHYX?


BIZPHYX has the distinction of having QuEST Forum Fellows and TL 9000 Experts on staff.  We've been involved with the TL 9000 standard since its beginning in 1998, participating in the original work groups that developed the TL 9000 standard.  

BIZPHYX is led by a team of executives with over 100+ years of combined ICT, telecom and quality management experience. 
You won't find a more experienced team with knowledge of the TL 9000 standard and the ICT industry.


   
 
you will be certified

Our numbers speak.  With a 100%
client certification rate we can ensure
a successful TL 9000 implementation

subject matter experts

We are members of the NQA
Associate Consulting Program
listed on the NQA ACR.

expert trainers

BIZPHYX has 40+ years of developing and providing training.  BIZPHYX was a global QuEST Forum authorized training provider of TL 9000 sanctioned courses until 2019.

BIZPHYX By The Numbers, TL 9000 Trainers, TL 9000 Consultants
(click to enlarge)
NQA Associate Consultant Program
   
 
 
resources and reviews


As TL 9000 subject matter experts, we produce case studies and educational podcasts on the impact and value of the standard.  These resources are located on our knowledge base and on our blog: support.bizphyx.com.  Listen to a recent podcast interview with Great Plains Communications, the first Tier III Service Provider in the US to achieve TL 9000 certification.  BIZPHYX had the privilege of leading their implementation.  Read our case studies and what clients have to say about our performance.

   
 
Great Plains Communications, BIZPHYX TL 9000 Podcast
An Interview With Great Plains Communications: Leading With Quality Through TL 9000 Certification
Case Study, TL 9000 Certification
TL 9000 and ISO 9001 Certification: Impact On Diverse Suppliers
what clients say

"I have been associated with BIZPHYX for the last 10 years and have found them to be very professional and willing to go above the call of duty.  Bob has conducted internal audits for the company concurrently for the last eight years and provided excellent consultation for the strengths and weaknesses of our Quality Management System and opportunities for improvement.  Without hesitation, I can wholeheartedly endorse them and can personally vouch for their professionalism, business ethics and courteous, customer first attitude."

-Wayne Osburn, Huawei Technologies

 
a few of the clients we've worked with

Alcatel-Lucent  •  ARRIS  •  AT&T  •  BNSF  •  BroadSoft  •  Calix  •  Century Link  • Cisco  •  Dynis  •  Fujitsu  •  Great Plains Communications
 
  Hitachi Telecom  •  Huawei USA  •  Huawei Mexico  •  Intel  •  Motorola  •  NCR  •  NETGEAR  •  PG&E  •  Sprint

  T-Mobile  •  TELUS (Canada)  •  Verizon Network Assurance  •  Verizon Wireless  •  VisionIT  •  World Wide Technology

   
 
 
 

info@bizphyx.com

 
 
 
 
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