Technology and flexibility define BIZPHX quality management training. Our classes are delivered through on-site training (instructor-led), webinars and online through our SCORM compliant Learning Management System (LMS). BIZPHYX virtual webinars (VILT) or E-learning, help you save on costly travel expenses.
Need training with in-depth, practical content? You'll experience some of the best courses in ISO and TL 9000 quality management, delivered by a staff of nationally recognized QuEST Forum Fellows and TL 9000 Experts, as well as an Environmental Specialist (CES).
E-learning training
BIZPHYX offers a suite of e-learning courses designed for ISO 9001 and TL 9000 learners. The general audience includes managers, process owners, quality practitioners and internal auditors. Since not all audience needs are alike the courses are designed to be taken separately or in combination. Here are the courses and basic subjects:
Course
Audience
Quality Basics – Covers a brief history of quality, a practical definition of quality, quality improvement techniques and basic quality concepts.
Learners who need a basic knowledge of problem solving, continual improvement, customer satisfaction concepts, and the benefits of implementing a quality management system.
ISO 9001 Requirements – Covers each ISO 9001 clause with commentary. Recommended before TL 9000 requirements.
ISO 9001 and TL 9000 Quality Managers, Practitioners, Process Owners, and ISO 9001 Internal Auditors
TL 9000 Requirements – Covers TL 9000 framework, general requirements and clauses added to ISO 9001 only. No ISO clauses are covered!
TL 9000 Quality Managers, Process Owners, Practitioners, and TL 9000 Internal Auditors
TL 9000 Measurements – Covers General measurements reporting and use of measurements, counting rules, and data reporting process.
TL 9000 Quality Managers, Data Reporting Process Owners, Source Data Process Owners, and TL 9000 Internal Auditors
ISO 9001 Auditing Techniques- Covers accepted auditing practices such as audit planning, audit execution, audit scoring, categorizing nonconformances, conducting audit interviews, conducting opening and closing meetings. No ISO 9001 clauses are covered.
ISO 9001 and TL 9000 Internal Auditors
TL 9000 Auditing Techniques - Covers accepted auditing practices such as audit planning, audit execution, audit scoring, categorizing nonconformances, conducting audit interviews, conducting opening and closing meetings, plus unique TL 9000 auditing requirements. No TL 9000 clauses are covered.
TL 9000 Internal auditors.
Root Cause Analysis - This course provides learners with an understanding of thorough problem analysis and demonstrates medhods for successfully arriving at root causes. The course presents two case studies demonstrating incomplete analysis and showing how more complete analysis would have prevented further problems. The course includes an additional real-life case study of the Hinsdale Illinois central office fire, which occurred in May, 1988. The resulting analysis and conclusions determined many of the safety rules enforced in ICT data centers to this day.
Employees or managers engaged in team solutions, creating and processing corrective actions.
Quality Basics This course will provide participants with an overview of quality concepts such as problem solving and continual improvement, while outlining the benefits of implementing a quality system.... (learn more) Prerequisites: None
This course will teach individuals the requirements of ISO 9001. You will learn the meaning of organizational context, relevant interested parties,...(learn more)
Prerequisites: None
Format | Length:E-learning, 2-3 hours
Cost:$149.00 per student
Questions?For more info contact: registrar@bizphyx.com
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TL 9000 Requirements This course will add to learners knowledge of ISO 9001 requirements by presenting TL 9000 general requirements and TL 9000 additional clauses. .... (learn more) Prerequisites: There are no prerequisites however, no ISO 9001 clauses are taught in this course. It is recommeded that ISO 9001 requirements be taken before this course.
TL 9000 Measurements This course will teach learners general measurements handbook requirements for the collection, reporting and uses of TL 9000 measurements..... (learn more) Prerequisites: None
ISO Auditing Techniques This course will teach learners techniques and practices for auditing ISO 9001 based quality management systems.... (learn more) Prerequisites: None
The course will provide learners with tools for conducting a thorough root cause analysis. The material presents two case studies demonstrating incomplete analyses, the failure of resulting solutions, and how proper tools and methods would have provided effective solutions. The course includes an additional real-life case study of the Hinsdale Illinois central office fire, which occurred on May 8,1988. The resulting analysis and conclusions determined many of the safety rules enforced in ICT data centers to this day.
Prerequisites:None
Format | Length:E-Learning 2-4 hours
Cost: $199.99 per student
Questions?For more info contact: registrar@bizphyx.com
view course pdf
register
expert trainers
BIZPHYX has 40+ years of developing and providing training experience. BIZPHYX was a global QuEST Forum authorized training provider of TL 9000 sanctioned courses until 2019.
BIZPHYX courses areSCORM and AICC compliant. We can also develop SCORM compliant, customized training solutions for your organization, tailored to specific quality standards and practice areas.
BIZPHYX E-learning courses
BIZPHYX offers new E-Learning courses
BIZPHYX is excited to now offer e-learning courses on:
ISO 9001 Requirements
ISO 9001 Auditing Techniques
TL 9000 Requirements
TL 9000 Measurements
TL 9000 Auditing Techniques
Root Cause Analysis
BIZPHYX offers this suite of e-learning courses designed for ISO 9001 and TL 9000 learners.
Quality Management ♦ Effective Internal Auditing For ISO 9001 Quality Systems
For information on our onsite or virtual courses, contact registrar@bizphyx.com for more information.
BIZPHYX offers courses through a SCORM compliant learning management system (LMS).
Our LMS software application helps you administer, deliver and track e-learning courses and training for your employees. We can develop customized programs and content for your organization.
Our staff of course instructors includes TL 9000 Experts, QuEST Forum Fellows and an Environmental Specialist (CES). This level of expertise ensures exceptional content and efficient course delivery.This level of expertise ensures exceptional content and efficient course delivery.This level of expertise ensures exceptional content and efficient course delivery. This level of expertise ensures exceptional content and efficient course delivery.
what clients say
"You did a great job on the presentation and materials. Right on the money, in terms of messaging and intent."